doesn't support webp image format?

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  • #7082
    Ke Zheng
    Participant

    Hi,

    I’ve just bought the pro version. After tried several times, many of the posts don’t work as it is supposed to be. After I compared the one works with the one doesn’t, it seems that this plugin can’t set the first webp image as the featured image.

    Anyone can help me with this problem?

    Thanks,

    Best,

    Bryan

    #7088
    Martin Stehle
    Moderator

    There is no restriction on the image format. Could you please point me to an example page of the website where the plugin does not work?

    #7139
    Ke Zheng
    Participant

    Hi Martin,

    Here are the two pages that have different first image format:

    And here are my setting options:

    Your selected action

    Set the first image as featured image

    Your selected approach

    Take the first post image from current site domain, copy and add it to the media library if not available there

    Your selected options

    Consider only posts without any featured image
    Your selected filters

    Time Filter

    I can send you the screen captures that show the preview of that 2 pages, illustrating that one has featured image, the other not, if that would help.

    Just let me know where to send it by pinging me at: bryanzk at gmail.com.

    Thanks,

    Happy New Year!

    Best,

    Bryan

    #7307
    Ke Zheng
    Participant

    @Martin, is there any updates on this?

    Thanks,

    Bryan

    #7309
    Martin Stehle
    Moderator

    Hello Bryan, I am sorry for my late answer. Thank you for providing me your email address. I will mail you further instructions.

Viewing 5 posts - 1 through 5 (of 5 total)
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