Purchase upgrade but plugin states licence is now "inactive!"

Change 1000+ of WordPress Featured Images in 5 Minutes! Forums Questions and Answers Purchase upgrade but plugin states licence is now "inactive!"

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #10589
    ldinsdale
    Participant

    Martin,

    I tried to renew the licence for http://www.englishmartyrs.co.uk as we needed to update the plugin. I copied the licence code and selected “renew” from the payment options screen. Now I am receiving a message saying licence inactive! Please help! Thanks,
    Lewis

    #10590
    Martin Stehle
    Moderator

    Your current license is active for http://new.englishmartyrs.co.uk/ (mind the different subdomain name). You purchased a Single Site license so it can not be activated on further servers.

    If you want to use the license key on the other server please deactivate it on the current server and then activate it on the other server.

    #10592
    ldinsdale
    Participant

    Ahh – of course – many thanks! Will do, L

    #10595
    ldinsdale
    Participant

    That fixed it Martin, many thanks for your help!

    L

Viewing 4 posts - 1 through 4 (of 4 total)
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