Unable to update plugin

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  • #17889
    Craig Berry
    Participant

    Why can I not activate my license and get an update?

    I have version 8.4.11 installed.

    This is the URL: https://****

    I’ve tried every possible variation of activating/deactivating…and I still get this error

    Updating Plugin Quick Featured Images Pro (1/1)
    Downloading update from https://****
    An error occurred while updating Quick Featured Images Pro: Download failed. Unauthorized

    #17891
    Martin Stehle
    Moderator

    The license for the website you pointed to is active for the http connection. But that server uses https connections. So there are two different URLs, and the update routine refuses to update. Please try to activate the license via a https connection.

    I edited the URLs in your post for safety reasons.

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