Unable to upgrade on multisite

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Viewing 10 posts - 1 through 10 (of 10 total)
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  • #9214
    Craig Berry
    Participant

    Hello,
    I’ve network enabled the pro version of the plugin on a multisite installation. It says a new version is available, but there’s nowhere to run the update.

    Will this plugin work in multisite mode?

    Thanks,
    Craig

    #9215
    Martin Stehle
    Moderator

    Yes, it does. I have QFIP installed on a multisite, too. I could see the upgrade notice both in the subsites and in the admin bar. And the upgrade in the backend worked.

    I noticed that there is a gap of some minutes between the upgrade notice on the Plugin page in the subsite and the notice in the admin bar. Can you see the notice now?

    #9220
    Craig Berry
    Participant

    Ah, yes…it’s there now. Great. Thanks!

    #9406
    Craig Berry
    Participant

    Hi Martin,
    Me again on my multisite. Trying to update to 6.3, but getting the following error:
    “An error occurred while updating Quick Featured Images Pro: Update package not available.”

    Any suggestions?

    Thanks!

    #9407
    Martin Stehle
    Moderator

    Maybe the server was not online for a short time. My provider informed me about necessary server maintainance with the urge to switch it down. Please try it again now.

    #9410
    Craig Berry
    Participant

    Hi Martin,
    I tried again, but got the same error. I just went ahead and manually updated it to 6.3.

    Thanks!
    Craig

    #9882
    Craig Berry
    Participant

    Still having this problem. Trying to update from 8.1 to 8.2

    Error is…..

    An error occurred while updating Quick Featured Images Pro: Update package not available.

    Any suggestions?

    Thx

    #9883
    Martin Stehle
    Moderator

    I am looking for the reason. It seems your server could not save the downloaded file as a local file. Maybe the disk on your server is full?

    #9885
    Craig Berry
    Participant

    Hi Martin,
    I’m able to update other plugins and add media to the library. Lots of space left (I’m on WPEngine if that helps).

    Thx

    #9903
    Martin Stehle
    Moderator

    I do not have an idea why that does not work on your server. Maybe the people at wpengine do have a hint?

    I will mail you your download link. After you received the ZIP file you can upload the unzipped files to your server.

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