Upgraded but won't recognize key?

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  • #908
    Bo Percival
    Participant

    Hi There,

    I just purchased the product. Deleted the free version and then uploaded the Pro version.

    The ‘Featured Image’ menu item links out to the 404

    So I uploaded the free version and the Pro version then I put in my activation key and I get a saved message. But I can’t access the Pro features and it just reverts to the free version.

    Help Please??

    #966
    Martin Stehle
    Moderator

    Hello Bo, sorry for long waiting. Now I can answer:

    You cannot run both plugin versions at the same time. Please deactivate one of them.

    I could not reconstruct the 404 error. Please try again accessing one of the plugin’s pages.

    #967
    Martin Stehle
    Moderator

    If you would send me the login to the WordPress backend I would take a look to the behaviour of the plugin. Please mail them to info@quickfeaturedimages.com.

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